Legal Notice
This is an English translation of the Spanish version. If the versions differ, the Spanish version prevails.
1. Identification details
In accordance with Article 10 of Ley 34/2002, de 11 de julio, de servicios de la sociedad de la información y de comercio electrónico (the Spanish law on information society services and electronic commerce), the owner of this website is identified below:
Company name: Ahora Energio SLU
Registration details: Commercial Registry of Barcelona, sheet B-656494, folio 1, 1st entry; IRUS 1000472850051; EUID ES08005.000747957
Registered office: Ronda del General Mitre, 126, 6th floor, 08021 Barcelona, Spain
NIF: B88686951
VAT number (NIF-IVA): ESB88686951
Website: energio.es
Email: hola@energio.es
Telephone: +34 613 191 089
2. Purpose of the website
Through this website and its apps, Ahora Energio SLU (referred to below as “Energio”) provides the following services:
Bill analysis: extracting and processing data from your electricity and gas bills to assess your current energy spending.
Tariff comparison: comparing your current tariff with offers from the retailers Energio works with, to identify potential savings.
Managing a change of retailer: managing and supporting the process of switching retailer when you accept an offer.
The full description of the services is in the Terms of Use.
Energio’s services have no direct cost to you. The total amounts and savings shown are estimates and include electricity tax and VAT (or IGIC or IPSI, depending on your location). Unit prices for energy and power are shown excluding taxes.
Use of the website is governed by this Legal Notice. The services are governed by the Terms of Use, which we will ask you to accept expressly before providing them and again when you accept an offer. The processing of your personal data is described in the Privacy Policy, and the use of cookies in the Cookie Policy. Non-essential cookies are used only if you accept them in the cookie banner; you can change your decision at any time using “Cookie configuration”.
3. Intellectual and industrial property
All website content, including but not limited to text, graphics, images, design, navigation structure, source code, logos and other elements, belongs to Ahora Energio SLU or is used under licence from its lawful owners, and is protected by Spanish and international intellectual and industrial property laws.
“Energio” is a trade name used by Ahora Energio SLU.
Reproduction, distribution, communication to the public, adaptation or any other exploitation of the website content, in whole or in part, without Ahora Energio SLU’s prior written authorisation is expressly prohibited.
You may view, download and print the website content only for personal, private and non-commercial use, provided that you preserve its integrity and acknowledge its source.
Unauthorised use of the website content may result in appropriate legal action.
4. Liability
4.1. Accuracy of content
The information on the website is provided for information and guidance. Electricity and gas tariff data comes from energy retailers and may change without notice. Energio endeavours to keep the information up to date but does not guarantee its accuracy, completeness or currency at all times.
4.2. Website availability
Energio does not guarantee uninterrupted access to or permanent availability of the website. Interruptions may occur due to maintenance, technical updates or circumstances beyond Energio’s control. Where possible, Energio will give advance notice of scheduled interruptions.
4.3. Information you provide
Energio is not liable for the consequences of inaccurate, incomplete or false information you provide through the website. You are responsible for the truthfulness of the data you provide.
4.4. Intermediation and third-party services
Energio acts as an intermediary: it provides you with analysis, comparison and switching management services at no direct cost, and is paid by the retailers with which it has commercial agreements (see the Terms of Use). Energio is not a party to the supply contract, which is concluded directly between you and the retailer you choose, and is not liable for the actions, breaches or terms of retailers or other third parties, without prejudice to any liability it has under the law.
5. Third-party links
The website may contain links to third-party websites, provided only for information and to help you navigate.
Energio does not control and is not responsible for the content, privacy policies, practices or availability of third-party websites. Including a link does not imply a recommendation, endorsement or association with those websites or their operators.
You access third-party websites through links on this website at your own risk. Energio will remove any link to content of whose unlawfulness it has actual knowledge.
6. Governing law and jurisdiction
This Legal Notice is governed by Spanish law. Disputes will be submitted to the courts with jurisdiction under the applicable rules. If you are a consumer, you may bring proceedings before the courts for the place where you live.
7. Contact
For any questions about this Legal Notice, you can contact:
Email: hola@energio.es
Telephone: +34 613 191 089
Postal address: Ronda del General Mitre, 126, 6th floor, 08021 Barcelona, Spain
Data protection contact: dpd@energio.es
For questions and complaints about the services, see the Terms of Use.
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